Customer reviews
Embodying laid-back style, this Sandon set features four comfortable, relaxing lounge chairs and a sophisticated square table.
Designed to seamlessly integrate into any outdoor setting, it is the perfect centrepiece for family gatherings or intimate outdoor drinks. The sumptuous relaxing chairs are the ideal space to sink into and unwind whilst the square table provides plenty of space for food and refreshments.
Delivery
Due to current demand, delivery of any HEX Living products will be between 10-14 working days. For items that are in stock, these will be a sooner delivery. For confirmation on a specific item/order, please contact us at info@outdoorcntr.com.
Returns
In the UK you have a legal right, under the Consumer Contracts Regulations June 2014, to cancel your order within fourteen (14) days following your receipt of the goods. Refunds for orders cancelled under the provisions of the Consumer Contracts Regulations will be processed in accordance with your legal right. Whilst errors are rare, any goods supplied incorrectly by us will be exchanged as quickly as possible. Any delivery costs incurred for the return of goods (excluding premium delivery services) will be reimbursed in a timely fashion.
Please note that goods ordered in error but supplied correctly as per the order can be exchanged, however it is your responsibility to cover all postage costs associated with the exchange of goods. This includes the return of the unwanted goods to us, and the redelivery of replacement goods to your designated address. We cannot be held responsible for such costs when you have ordered the incorrect goods
In the event of an exchange not being possible for whatever reason, for example when the correct goods are not available, a refund can be arranged subject to the safe return of the incorrect goods. Again, when goods are ordered incorrectly, it is the responsibility of the customer to cover costs associated with returning goods to us.
Refunds are available should you change your mind; however, a fee will be deducted from the refund total to cover delivery costs. All goods returned for whatever reason, must arrive in a clean, unused, saleable condition. We reserve the right to refuse a refund if goods are used, soiled, or damaged.
The customer service we received was outstanding especially when our original choice of furniture was unavailable. We were guided through possible available alternatives by Jensen who was extremely helpful. He also kept us informed as to when our furniture was to be delivered and arranged the delivery to suit us.
Campbells Retail Ltd t/a Outdoor CNTR
Company No: 14773769
113 Hopewell Drive, Chatham, Kent, ME5 7NP
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